![2021 Consumer Finance Report](https://images.ctfassets.net/b7g9mrbfayuu/3nitmHcgbCwKFArPaqEPez/3751add3ee8902cd6b471e5509980893/Screenshot_2022-11-17_at_10.15.41.png?q=80&w=3840&fm=webp)
The world has been through a tumultuous year as consumers have faced the twin threat of a global pandemic and economic turmoil. The shift away from in-branch banking and cash transactions towards digital banking services, contactless payment technologies and mobile wallets has accelerated due to social distancing and lockdown requirements.