![A middle-aged woman with glasses looking at the camera the role of customer experience trustpilot](https://images.ctfassets.net/b7g9mrbfayuu/6gLJ5PXqN2WKuwiU8i8sEc/9e9884134342d8618aa68ee0d7ce8f21/Screenshot_2022-11-17_at_10.05.32.png?q=80&w=3840&fm=webp)
Customer experience is how your customers perceive their interactions with your company. It should be both usable and enjoyable from the customer’s point of view.
Customer experience is how your customers perceive their interactions with your company. It should be both usable and enjoyable from the customer’s point of view.